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Cloud XP Terms and Conditions

Cloud XP Terms and Conditions

TB TECH LAOS CO., LTD (the "Company") and the person who agrees to this Agreement and wishes to use the Service (the "Member") enter into this Agreement regarding the use of the Cloud XP platform operated by the Company (the "Service") and mining-type products for the synthetic asset-based (Asset-backed) coin "XP".

Article 1 (Purpose)

The purpose of this Agreement is to define the rights, obligations, responsibilities, and other necessary matters between the Company and the Member in connection with the Member's use of the Service provided by the Company.

Article 2 (Definitions)

The definitions of terms used in this Agreement are as follows.

Service: Virtual asset mining, asset management support, and other ancillary services provided by the Company to Members through the CLOUD XP platform.

Member: A party who has completed this Agreement, including agreement to the terms and membership registration, and has been issued an account by the Company to use the Service.

Mining-Type Product: A service product related to XP coin mining for which the Member pays a certain consideration.

Article 3 (Provision and Use of Service)

The Company provides the following services to Members.

Provision of XP mining service: Mining-type products purchased by Members run for up to 500 days from the payment completion date, and XP rewards are distributed according to the Company's operating policies and algorithms.

Ancillary functions: Platform functions such as membership registration, purchase application, service history checking, and withdrawal request support.

The Service is provided 24 hours a day, 365 days a year in principle. However, if unavoidable operational reasons arise, such as regular system inspection, server expansion or replacement, or network failure, the Company may temporarily suspend all or part of the Service.

Article 4 (Membership Registration and Account Management Obligations)

A person who wishes to use the Service must apply by accurately entering the information required by the Company. If false information is entered, the Company may immediately terminate this Agreement and permanently restrict use of the Service.

The account issued to a Member must be used exclusively by the Member and may not, under any circumstances, be sold, transferred, lent, gifted, or provided as collateral to another person.

The Member is responsible for all legal and practical damages arising from negligent account or password management or unauthorized use by another person.

Article 5 (Product Payment and Refund Restrictions)

The Member must prepay the price of the mining-type product according to the virtual asset or payment method designated by the Company.

Due to the nature of products under this Agreement, to which blockchain and virtual asset technology is applied, cancellation during the term or refund due to the Member's simple change of mind is generally not available after payment has been completed and the Service has started.

However, only if the Service becomes permanently impossible due entirely to the Company's fault, the Company will proceed with a compensation procedure for the remaining value according to separately established operating policies and settlement procedures.

Article 6 (Privacy Protection and Third-Party Provision)

The Company endeavors to protect the Member's personal information in accordance with applicable laws, and the purpose of collection and use of personal information is governed by a separate Privacy Policy.

The Member agrees to the provision of personal information to third parties as follows for smooth performance of this Agreement.

Recipient: TB Tech Laos

Purpose of provision: Processing mining product orders, customer consultation, support for on-chain transfers, and service operation.

Items provided: Member identification information, product purchase history, virtual asset wallet address, and transfer information.

Right to refuse consent: The Member has the right to refuse consent, but product purchase and performance of this Agreement may be restricted if consent is refused.

Article 7 (Termination of Agreement and Service Use Restrictions)

If the Member engages in any of the following acts, the Company may immediately terminate this Agreement or restrict service use in stages after prior notice.

Using another person's name or entering false information during membership application or service use.

Accessing the system in an abnormal manner or causing system load by using automated programs such as macros or web crawlers.

Impersonating the Company or TB TECH, or spreading false facts related to the Service, thereby undermining the credibility of the XP ecosystem and causing damage to the Company.

Otherwise materially violating obligations under this Agreement, applicable laws, or platform operating policies.

Article 8 (Limitation of Liability and Disclaimer)

The Company is exempt from liability for delay or non-performance of the Service when the Service cannot be provided due to force majeure, including natural disasters, war, earthquakes, DDoS attacks, hacking, telecommunications carrier failures, or defects in the blockchain network itself.

The Company does not provide any guarantee or assume compensation liability for XP coin value fluctuations or investment losses arising from rapid volatility in the virtual asset market, government regulations and policy changes in each country, or defects in blockchain technology itself. The final judgment and responsibility for purchasing and investing in this product lie entirely with the Member.

Due to the nature of blockchain technology, transactions already completed on-chain, such as withdrawals or transfers, cannot be cancelled or recovered from mistaken deposits, and the Company is not responsible for losses caused by the Member entering an incorrect address.

Article 9 (Governing Law and Jurisdiction)

The laws of the country in which TB TECH LAOS CO., LTD, the operator of the Service, is established apply as the governing law for the interpretation, validity, and resolution of all disputes related to this Agreement.

If a dispute arises between the Company and the Member in relation to this Agreement, the parties will first seek an amicable resolution by mutual agreement. If litigation is filed, the competent court is the court having jurisdiction over the location of the Company's head office.

Article 10 (Changes and Effect of Agreement)

The Company may change this Agreement, including the Terms of Use, for amendments to applicable laws or operational legal stability.

When the Agreement is changed, the Company will notify the platform at least 7 days before the effective date, or 30 days before the effective date for changes unfavorable or material to Members.

If the Member continues to use the Service after the effective date announced for the changed terms, the Member is deemed to have agreed to the changed contractual provisions. A Member who does not agree to the changed provisions may stop using the Service and request withdrawal.

Supplementary Provisions

This Agreement applies from May 29, 2026. (Ver.01)

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